We invite you to share your thoughts and opinions and read what others have to say.
Does your company primarily focus on short-term or long-term decision-making?
Do you proactively have measures in place to build customer trust?
posted by 1to1 Gurus at 10:45 AM
As world-renowned experts on customer-based business strategy, Don Peppers and Martha Rogers, Ph.D. continue to set the standard in customer relationships. Peppers and Rogers are cited among both the “50 most influential thinkers in marketing and business today” by the Chartered Institute for Marketing and 2 of the 19 most important business gurus of all time by Business 2.0. They founded Peppers & Rogers Group in 1993, the world’s leading customer-focused management consulting firm with 11 offices worldwide, serving Fortune 500 clients across vertical segments. They have co-authored 6 best-selling books, all focused on customer strategy and building customer value, including The One to One Future, named by Inc magazine as “one of the two or three most important business books ever written.” With over a million copies in print, Peppers and Rogers’ books and presentations have been translated into 14 languages. In June 2005, Peppers and Rogers published Return on CustomerSM, the breakthrough book that demonstrates how maximizing the customer value base means maximizing the value of the enterprise.
5 Comments:
I really liked the info on your site about Management Consulting - nice work. I've just started my own Management Consulting Secrets blog and would really appreciate you stopping by
Wow - you're blog is full of good info. It's getting hard to find blogs with useful content and people talking about Management Consulting these days. I have just started my Latest Management Consulting News blog and would really appreciate you coming by - thanks again
Hi 1to1 Gurus, I have been visiting sites for hours and I really like what you have done with your blog. Informative and interesting! In fact I found your site just after
I visited value proposition
It's not exactly what I was looking for but it was nonetheless interesting to read.
Hello 1to1 Gurus, been looking for the latest info on cash flow industry and found RETURN ON CUSTOMER SURVEY:. Though not exactly what I was searching for, it did get my attention. Interesting post, thanks for a great read.
If you are selling high ticket items especially service based you have to take the long term perspective. Seems to make sense anyway. I don’t think the survey link is working?
Post a Comment
<< Home